Local controls and troubleshooting
App support
Find practical answers about app behaviour, reset, deletion, fictional imagery and privacy contact.
Support desk
Answers about the app, not a substitute housing channel.
The installed app is deliberately self-contained. Support covers app behaviour, privacy and local controls. Operational house questions require current authorised information.
Does the app need Internet?
No. Version 1.0.0 declares no Internet permission and all content is bundled in the release.
Does it contain live vacancies or applications?
No. Obtain current vacancy, cost, eligibility and application information through an authorised current channel.
What is saved on my phone?
Only identifiers for preset questions added to My Question Tray. No name, free text or sensitive record is stored.
How do I delete local choices?
Open My Question Tray and choose Reset My Tray. Android Clear storage or uninstall also removes all app state.
Why do the pictures differ from the house?
They are fictional editorial illustrations for orientation. They do not document the real property or residents.
Can it assess accessibility?
No. Use a real visit and appropriate professional advice to inspect dimensions, routes, surfaces and equipment compatibility.
Can I contact the house through the app?
No. The Android release does not open email, call, send a form or book a visit.
What if the app closes?
Reopen it from the launcher. Preset tray choices should remain unless reset, app storage is cleared or the app is uninstalled.
Reset and deletion
Three ways to remove local state.
- 1
Use Reset My Tray inside the question tray to clear selections.
- 2
Use Android Settings → Apps → Sunward Courtyard → Storage → Clear storage.
- 3
Uninstall the app to remove the application and its private local files.
Backup and device transfer are disabled, and there is no server account or remote copy to delete.
Privacy contact
office@abbeyfield.org.nz
Include “Sunward Courtyard 1.0.0” and a concise description of the issue. Do not include sensitive health, financial, identity or housing-application details in the first message.
Compose emailEmergency boundary
No urgent-message channel.
This site is static and the app has no network. Neither can receive an urgent request. In a New Zealand emergency, call 111.
Website privacy
This static package includes no advertising, analytics, cookie banner, contact form or third-party script. A hosting provider may process ordinary connection logs under its own terms.
From screen to real conversation
Use the app to prepare, then confirm what is current.
Sunward Courtyard is an orientation companion. It does not show vacancies, costs, applications, eligibility decisions, tenancy terms, live schedules, care services or individual accessibility outcomes. For a housing decision, use an arranged visit and information supplied by authorised representatives.